About Suaka
Who we are, how to reach us, and how to book your stay.
Arrive. Belong. Connect.
Suaka is a platform built specifically for 1, 2, and 3-month villa rentals across Bali.
Who We Are
Where nightly-stay platforms are built for short trips, Suaka is designed for travellers, remote workers, digital nomads, and families who want a verified home for a month or more — with transparent pricing, digital contracts, on-ground check-in support, and optional add-on services.
The name “Suaka” means refuge or sanctuary — a place to feel at home. That's what we help people find: a trusted place to stay, connect, and belong for a season of life in Bali.
What We Do
- Connect Tenants with verified, professionally photographed villas across all of Bali.
- Handle payments, digital rental agreements, and check-in support in one place.
- Mediate all Host–Tenant communication to keep a clear, protected record.
- Offer add-on services — cleaning, private chef, transfers, and more — bookable in-app.
- Support an Agent Referral Programme for partners who introduce new Tenants.
How Suaka Works
- Tenants pay Base Rent + a 10% Tenant Fee, in full before check-in — no security deposit.
- Hosts receive Base Rent minus a 5% Host Fee, paid out after check-in is confirmed.
- Suaka is a technology and payment platform — the rental agreement is directly between Host and Tenant.
- Standard check-in is 3:00PM and check-out 11:00AM (WITA), across all Bali locations.
Our Company
| Detail | Information |
|---|---|
| Brand | Suaka |
| Operating entity | Bridging Mountains Ltd. (United Kingdom) |
| Registered address | Spitalfields House, Stirling Way, Borehamwood, Hertfordshire, WD6 2FX, United Kingdom |
| Governing law | England & Wales, United Kingdom |
| Website | www.suaka.com |
Our Values
- Trust: every user is identity-verified, and every villa is inspected before it goes live.
- Transparency: clear pricing with no security deposit and no hidden fees.
- Care: on-ground support at check-in and throughout the stay.
- Belonging: helping people feel at home, not just housed.